If the Take Control Agent is installed on the computer but not displayed in the list, perform the following steps:

Check the box next to the intended Take Control Agent or Applet.

Click the padlock icon in the bottom left corner of the System Preferences window to unlock and edit these settings.

Select the Privacy tab and click Accessibility from the list of items on the left.

Navigate to System Preferences > Security & Privacy.

To allow remote control, make sure your Mac user has Admin Permissions and follow these steps on the device: Without approval, the Mac device will not allow interaction with the remote desktop and acts as if it is in View Only mode.Īdditionally, accessing a macOS 10.15 (Catalina) device with Take Control displays only a Please Wait message. System/Library/CoreServices/RemoteManagement/ARDAgent.Configure macOS to allow remote control sessionsĪpple has introduced a new security requirement for all remote support solutions as of macOS 10.14 (Mojave) that limits Remote Access control on devices prior to user approval. # When using the script with a Casper Suite configuration for imaging, # This script must be run as root (done automatically when deployed with # - restarts the ARD agent and the ARD menu extra # - grants access and all privileges to the user 'admin' # - enables the Remote Management service (ARD)

# Test thoroughly in a lab environment before use on production systems. # loss of data, loss of job, loss of socks, the onset of armageddon, or any # Use of this script is at your own risk. # This script may be copied and distributed freely as long as this header Reviewing the kickstart help will give you the syntax to write your own script to accomplish different Remote Management configurations. The script below will accomplish these items. I have most commonly enabled the Remote Management service, granted all privileges to a single local admin user used by IT staff, and restarted the agent and menu extra to allow the agent to read the new configuration. System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/kickstart help Entering the following command in Terminal will display the full listing of options and examples available with this tool. This script uses the kickstart command which is buried within the ARDAgent application. If you want to enable Remote Management for Apple Remote Desktop access, this script will get you there.

Here’s another script for zero-touch deployment.

Enable remote management on mac